Skip to main content
Cosmetify Help Centre home page
  • Brands
  • Beauty Sale
  • Beauty Hub
Cosmetify
  • Brands
  • Beauty Sale
  • Beauty Hub
  1. Cosmetify
  2. Order Management

Order Management

Find questions and answers about your orders.

  • I cannot find my order in my account.
  • Who do i contact about an order?
  • Where is my order confirmation email?
  • Where can I find my order details?
  • I didn’t register for an account when I made an order, how can I check on it?
  • My order isn't showing in my account
  • What is the status of my order?
  • Where is my dispatch email?
  • Why is another retailer emailing me about my order?
  • Why did the retailer cancel my order?
  • How do I cancel or make changes to my order?
  • My tracking says delivered, but I haven't received it
  • Can i request a VAT Invoice?