My Account
- How do i create a Cosmetify account?
- How do I login to my account?
- I’m having trouble signing in to my Cosmetify account
- How do i update alerts?
- How do I update my wishlist?
- I would like to unsubscribe to communications from Cosmetify
Shipping & Delivery
- Do you offer international shipping options?
- What are my delivery options?
- How much will delivery cost?
- Are faster delivery options available?
- Can i have my order delivered to my work address?
- Will i receive a tracking number?
Payments
Order Management
- I cannot find my order in my account.
- Who do i contact about an order?
- Where is my order confirmation email?
- Where can I find my order details?
- I didn’t register for an account when I made an order, how can I check on it?
- My order isn't showing in my account
Returns & Refunds
- What is your returns policy?
- I paid with Klarna, how do returns work?
- Can I return a product if I no longer want it?
- In What Timeframe Are Returns Accepted?
- How do i return my order?
- I'm missing an item from my order, who do i contact?
General Questions
- I cannot find what I am looking for.
- The product I want to buy is out of stock.
- What does the Cosmetify app do?
- How do I get my exclusive app discount?
- Are there any additional costs when I shop at Cosmetify?
- Do you sell products directly?